Wednesday, April 27th, 2011
The IQ Business Group, Australia (IQBG) has launched its new Trustee Office Solution, a highly cost-effective offering to help Superannuation Trustee Boards operate more efficiently. The solution enhances the communications between Board Members and streamlines administrative records to contribute to improved governance standards. Able to be installed within a two-week timeframe, it is based on the collaborative Microsoft SharePoint technology framework and can be hosted as a cloud application. It has been officially endorsed by the Australian Institute of Superannuation Trustees (AIST).

According to Fiona Reynolds, CEO of AIST, the launch of the Trustee Office Solution is highly appropriate for the current environment. “We are pleased to be able to provide our endorsement for such an initiative as the solution directly addresses the benefits of technology for our members and their clients. This not only has the capacity to raise the benchmark of Board administration in Australia, it reinforces that we have industry participants that are proactively reforming superannuation industry operations,” Reynolds concluded.

The Trustee Office solution automates the governance requirements for Superannuation Trustee Boards. It assists with the preparation of Board documentation, the recording of Board meeting items and tasks and tracks the items allocated to Board individuals.

The web-based offering achieves this by operating with workflow processes to automatically collate the paperwork required for Board Pack creation based on the meeting agenda. It is then able to minute the Board meeting based on a corporate document template, distributing the outcome to Board Members via email. The next steps proactively assign tasks to Board Members and track the outcome of each task, helping to manage or re-allocate Board priorities.

Each Board Member has a Personalised Dashboard which tracks tasks, provides calendaring updates and secure access to Board and Sub-Committee documentation. This is provided within the existing Microsoft technology environment, incorporating existing documents, calendars and templates into the communications flow.

“Our new Trustee Office Solution provides Board Members with the latest information available and we believe this contributes to more informed decision making. This is a streamlined approach to collaborating within a Board Meeting environment, and as part of the administrative follow up of key meetings,” outlined Graham Sammells, CEO, The IQ Business Group.

He continued, “The inclusion of cost-effective Microsoft SharePoint technology allows us to implement immediate productivity improvements, and easily integrates with existing documentation formats. Users are already very familiar with the technology environment it operates within and, as such, there is minimum disruption to business as usual with maximum productivity gain.”

“The option of hosting this on in-house systems or relying on cloud computing applications further extends the option to continue to reduce Information Technology (IT) overheads. Significantly this is a continuation of The IQ Business Group’s commitment to make it easier to do business with superannuation organisations, a key plank of our involvement in the SuperStream initiative.”

IQBG has been providing superannuation funds and service providers with operational and IT insights for more than a decade. It is recognised as the premier consulting organisation for superannuation organisations and acknowledged as the leading consultancy for implementing solutions that improve efficiency and effectiveness. The company launched its Microsoft Solutions Practice in 2010 to support financial services firms, such as superannuation organisations, realise the benefits of their existing Microsoft technologies.

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The IQ Business Group

Founded in 1998, The IQ Business Group (IQBG) is a worldwide provider of comprehensive business solutions and the technologies that enable them. IQBG focuses on helping clients improve operational and technological efficiency and reducing operational risk. Today in Australia, the company employs over 80 specialist consultants with major offices in Melbourne and Sydney. It offers four practice lines – Operations, Technology, Risk and Microsoft Solutions.
cathryn van der walt
P: 0402327633
M: 0402 327 633


superannuation trustee, cloud computing, governance, SuperStream, IQ Business Group, AIST



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