Thursday, March 24th, 2011
Coolum Beach, Qld Australia, March 23, 2011 – Cover-More Insurance, one of Australia’s leading travel insurers will now use Centricity’s “InstantAXS” Investigation Case Management System.

Developed by Centricity for all Travel Insurers, InstantAXS is a powerful web-based application which manages and monitors every type of travel claim investigation the world over. It offers a unique data rich repository which aids in detecting suspicious claims and fraudulent activity while measuring key claims and financial data across all investigations.

Greg Ebbs, Operations Manager at Cover-More said, "We are very excited to be using InstantAXS. It is extremely flexible and its scalability is unlimited which fits perfectly with our business. InstantAXS captures all the right data allowing us to better manage and monitor our investigations while measuring the costs and outcomes and that for us, is a real bonus."

Phil Peart, Managing Director at Centricity said "Cover-More has always been pro-active in managing their claims portfolio and we are certainly very pleased to be partnering with them on this project." He added, "InstantAXS will not only manage, monitor and measure Cover-More’s external investigations, Centricity's comprehensive international reference library will provide additional intelligence for evaluating claims emanating from incidents occurring in foreign countries, further enhancing the value proposition of this program."

Contact Profile

Centricity Ci & InstantAXS

Centricity is one of the most experienced international travel claim investigation companies operating in the market today. With a unique client portfolio of leading travel insurers from Australia, New Zealand, the UK, Europe and Scandinavia, Centricity offer an unrivalled investigation and recovery service across every major continent managed entirely through our web-based InstantAXS application.
Phil Peart, Managing Director
P: +61 7 5446 1100
M: +61 418 88 4950

Cover-More Travel Insurance

Established in 1986, Cover-More Travel Insurance is Australian owned with operations in Australia, New Zealand and the United Kingdom. Cover-More administer more travel insurance sales, medical assessments and claims than any other provider in Australia. Each year more than 1,000,000 travellers pack a Cover-More Travel Insurance policy with them when they travel. It’s also comforting to know Cover-More is backed by two more quality companies - Customer Care who provide the emergency assistance and Great Lakes Australia (owned by Munich Re) who underwrite all claims.
Greg Ebbs, Operations Manager
P: +61 2 8907 5134
M: +61 410 029 056


International Travel Claim Investigations



More Formats

View QR Code