Thursday, February 10th, 2011
National Finance Club (NFC) continues to dominate the mortgage industry, having recently been selected as a finalist for Mortgage Manager of the Year Award (under 30 people) at the prestigious Mortgage Finance Association of Australia (MFAA) Excellence Awards.

The MFAA Excellence Awards recognise and reward outstanding achievements in the Australian mortgage and finance sector, highlighting those who continue to strive for excellence and overall improvement of the industry.

Andrew Clouston, General Manager of NFC, said 2010 had been a remarkable year for the Adelaide-based mortgage manager, with the firm’s loan volumes growing more than 300 per cent growth in just six months. It was also welcomed into the Firstfolio group of companies.

“Three years of hard work consolidating business structures, developing products and securing excellent staff really came to fruition for us in 2010,” Mr Clouston said.

“For this to be rounded off by being shortlisted for Australia’s Mortgage Manager of the Year Award, is outstanding recognition of our hard work and we are truly proud of this achievement.”

Like many in the finance sector, NFC was significantly affected by the Global Financial Crisis. However, it used the quieter period to review and consolidate its business structures with excellent results.

“We experienced a significant reduction in business during 2008-2009, however we used this time to re-allocate resources to ensure key people were retained and were available when new funding channels became available and business picked up,” Mr Clouston said.

“We also placed a significant focus on the training and development of staff in all elements of lending and customer service, and undertook a wholesale review of all our products and services to identify gaps and implement improvements.

“Since then, we have introduced a nationwide network of Business Development Managers (BDMs) who assist brokers to match their business aspirations with a tailored training and development process, an online loan tracking system that enables brokers to stay abreast of applications and provide timely updates to clients, and developed a flexible commission structure that puts brokers in control of their commission splits and levels.”

The MFAA Excellence Awards will be presented at a ceremony at the Palladium at Crown Towers, Melbourne, on Friday 4 March 2011.

Contact Profile

National Finance Club

Established in 2002, National Finance Club (NFC) specialises in providing lending solutions to borrowers via its key distribution channel of industry-accredited brokers Australia-wide. Due to its close ties with a number of fund providers, NFC is able to provide brokers with competitive rates and flexible commission structures, which see it placed as one of the leading mortgage managers in the non-bank sector.
Victoria Firth
P: 0415 194 095


MFAA Excellence Awards, Mortgage Manager, National Finance Club



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