Thursday, January 22nd, 2009
Leading software solution specialist Inecom has radically improved the business efficiency of premier Victorian Fair Trade coffee producer Jasper Coffee by implementing SAP's sophisticated ERP solution,  Business One.

Jasper Coffee is a founding member of the Australian and New Zealand Fair Trade Association, and its roastery in Collingwood produces a range of exotic single estate beans sourced from more than 19 countries around the world.

Inecom’s integrated software now underpins Jasper Coffee’s detailed work processes, and is completely scaleable as the company grows through local and global success. The solution allows for batch and lot tracking, multicurrency to simplify worldwide purchasing, CRM to support mobile sales staff, and service management for coffee machines provided to retail outlets.

The need for a scaleable solution could no longer be ignored, as Jasper Coffee Director Wells Trenfield explains: “Our business growth has overflowed our cup with drops of data and bits of reports. As such, we were finding it more and more frustrating to capture all the drops in a useful form.

“With Business One, we can now capture this errant information and staff can finally rely on the integration of reports so that we can now knowledgeably move forward in our business growth with confidence.”

Jasper Coffee’s solid growth has been triggered by three Australian lifestyle drivers: the booming café/coffee culture; consumers looking for quality and boutique solutions without premium prices; and increased social responsibility from people looking for “fair trade”, where a fair price is paid in developing countries for primary products such as coffee.

Only three months after the software has been loaded, Jasper is running live with all data converted from its previous system. Staff with laptops and Blackberrys are linked remotely via VPN, accessing real-time financial and sales positions; raw material and finished goods control; alerts to intercept and trigger actions; and detailed drill-down into purchasing data to assist Fair Trade auditors.

Mahad Hussein, Jasper Coffee’s Project Manager, puts the successful delivery of its new business blueprint down to a combination of Inecom’s business and technical skills. 

"All our stakeholders were consulted, whether senior management, clerical or production staff, in brief workshops to agree and sign-off each business process," Mr Hussein said.  "This has ensured that they have buy-in to the processes Business One uses to make them more effective in the workplace."

About Jasper Coffee – Exploration, Adventure, Obsession In Every Cup

Jasper Coffee was established in Melbourne in 1989 by a group of passionate coffee lovers. An Australian owned company directed by Wells Trenfield and Merilyn Parker, the business has a commitment to quality throughout every step of purchasing, manufacturing and distribution.

Jasper has grown rapidly to become a premier Australian roaster and blender driven by free trade and sustainability, with organic coffee being offered since inception.

The roastery is situated in Collingwood Victoria, and the finished products such as coffee, tea, drinking chocolate and sugar reach the public via distributors, cafés, retailers and their own retail outlets.

At Collingwood, Jasper roast coffee daily and run Barista training courses so that everybody in the distribution and retail chain acquires a high-level of expertise in the preparation and appreciation of espresso-based coffee drinks.

Jasper operate three Caffeine Dealer retail concept stores in Fitzroy, Prahran Market, and Chadstone Shopping Centre where coffee connoisseurs can select from Australia’s largest range of coffees for ultimate enjoyment.

Contact Profile

Inecom Pty Ltd - Software Solution Specialists

Inecom's mission is to integrate and deliver Enterprise Resource Planning (ERP) solutions that help make customers' businesses more productive and competitive.

With more than 200 ERP customer installations in Australia and South East Asia, Inecom has achieved an enviable reputation as the first organisation to be selected as an SAP Business One sales and service partner in two key territories in Asia Pacific. The company is also the largest international partner for Sage Enterprise Solutions.

Inecom's consulting and support teams based in Melbourne, Sydney, Brisbane, Adelaide and Singapore have an in-depth understanding of multiple industry requirements. They are skilled in helping clients select the right solution for their needs, and experienced in supporting local and internationally-based organisations.

Their key technology areas include Enterprise Resource Planning, IP Development, Customer Relationship Management, Supply Chain Management, Warehouse Management, Manufacturing, E-Commerce, Business Intelligence/ Analytics, and Document Management.
Simon Bishop
P: +61 (3) 9847-7302
M: +61 (0) 439 500 513


Leading software solution specialist Inecom has radically improved the business efficiency of Australian Fair Trade coffee producer Jasper Coffee by implementing SAP's sophisticated ERP solution, Business One.



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