Tuesday, November 16th, 2010

Melbourne, AustraliaNovember 16, 2010 — Alltel Pty Ltd (www.alltel.com.au), a leading provider of telecommunications solutions to Australian businesses, today announced a special Christmas offer to promote their Live Answering Service.

"We ran this promotion last Christmas, and a lot of our customers have asked us to do it again," said Trent Brinsley, Alltel’s General Manager. "So we're doing it again!"

This is the time of year when things can get a little crazy, and businesses are not always able to answer the phone every time it rings. Letting your calls go through to voicemail might not be the best option though.

Unanswered phones = lost business, with studies consistently showing that 3 out of every 4 callers simply hang up when their call goes through to voicemail. That’s 75% of calls lost!

No-one wants to lose 75% of their calls and the potential business those calls represent, but not everyone can justify the expense of a receptionist. That's where Live Answering Services come in.

With a Live Answering Service, your calls are answered by professional operators in call centres. The operators greet callers using your company name, and then take messages that are immediately sent to you by SMS and email. The call centres operate all day every day, including weekends and public holidays, so you never miss a call.

"Our Christmas promotion waives the usual three-month minimum term on our Messages 24/7 live answering service for anyone who signs up during November or December 2010," said Trent. "That means that if anyone who signs up for this service isn't happy with the results, they can cancel at any time without paying a cancellation fee."

"You can redirect home, office, and mobile numbers to your live answering service, including 1300 and 1800 numbers. You can also select when you want the service to answer your calls, for example at certain times of the day or under conditions such as busy or no answer. Our Australian-based operators are professionally trained and well spoken, and help to maintain your business's professional image."

To take advantage of this promotion, contact Alltel before December 31, 2010 on 1300 ALLTEL (1300 255 835) or visit Alltel's web site at www.alltel.com.au.


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Alltel Pty Ltd

Alltel is an Australian owned and operated telecommunications provider, specialising in services for the business market. They are specialist providers of products and services including 13/1300/1800 numbers, live answering, virtual office solutions, and VoIP telephony.

Alltel has a strong focus on both excellent customer service and competitive pricing, and can tailor solutions for companies of all sizes, from start-up and sole trader through to enterprise. For more information, visit www.alltel.com.au.
Gail Hodgson
P: 1300 255 835
W: www.alltel.com.au


Live Answering Service, Phone Answering Service, Australian Call Centre



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