Wednesday, June 1st, 2016

About the Back Office Outsourcing Market in the Financial Services Sector 

Outsourcing refers to the transfer of business functions or services to a third-party service provider on a contractual basis. Companies primarily outsource to reduce costs and reap potential benefits such as gaining access to skilled expertise, flexible staffing, reduce turnaround time, improve efficiency, and generate more profits. 
Outsourcing is often divided into two broad categories, back office outsourcing, and front office outsourcing. Front office outsourcing often deals with customer-related services such as marketing. Back office functions comprise those tasks that help in keeping a business running smoothly and efficiently. They, however, do not make up the core of the company business. 

Technavio’s analysts forecast the Global Back Office Outsourcing Market in the Financial Services Sector to grow at a CAGR of 7.46% during the period 2016-2020. 

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Covered in this report 
The report covers the present scenario and the growth prospects of the Global Back Office Outsourcing Market in the Financial Services Sector for 2016-2020. 

The market is divided into the following segments based on geography: 
• Americas 

Technavio's report, Global Back Office Outsourcing Market in the Financial Services Sector 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market. 

Key vendors 
• Accenture 
• IBM 
• Infosys 
• TCS 


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Other prominent vendors 
• Aegis 
• Attra Infotech 
• Birlasoft 
• Capgemini 
• CGI 
• Cognizant 
• CSC 
• Dell 
• eClerx 
• Endava 
• EXL 
• HCL 
• Hexaware 
• HP 
• iGate 
• Infosys 
• ITC Infotech 
• L&T Infotech 
• Luxoft 
• Mindtree 
• Mphasis 
• NIIT Technologies 
• Polaris Consulting and Services 
• Serco Global Services 
• Softtek 
• Sutherland Global Services 
• Syntel 
• Tech Mahindra 
• Unisys 
• Virtusa 
• Viteos Fund Services 
• Wipro 
• WNS 
• Xchanging 
• Xerox 
• Zensar 

Market driver 
• Greater efficiency and productivity 
• For a full, detailed list, view our report 

Market challenge 
• High level of attrition and employee turnover 
• For a full, detailed list, view our report 

Market trend 
• Increased adoption of digital and mobile solutions 
• For a full, detailed list, view our report 

Key questions answered in this report 
• What will the market size be in 2020 and what will the growth rate be? 
• What are the key market trends? 
• What is driving this market? 
• What are the challenges to market growth? 
• Who are the key vendors in this market space? 
• What are the market opportunities and threats faced by the key vendors? 
• What are the strengths and weaknesses of the key vendors? 


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Table of content

PART 01: Executive summary 
• Highlights 
PART 02: Scope of the report 
• Market overview 
• Top-vendor offerings 
PART 03: Market research methodology 
• Research methodology 
• Economic indicators 
PART 04: Introduction 
• Key market highlights 
PART 05: Market landscape 
• Market overview 
• Market size and forecast 
• Five forces analysis 
PART 06: Market segmentation by category 
• Segmentation of global back office outsourcing market in financial service sector by category 
• Hardware 
• Software 
• Services 
PART 07: Geographical segmentation 
• Geographical segmentation of global back office outsourcing market in financial services sector 
• Americas 
PART 08: Market drivers 
• Greater efficiency and productivity 
• Cost savings 
• Risk mitigation 
• Increase in outsourcing of ATM back office services 
• Need to conform with regulatory compliance 
PART 09: Impact of drivers 
PART 10: Market challenges 

• Increased security concerns 
• Inconvenience for company employees 
• High levels of attrition and employee turnover 
• Lack of domain expertise 
• Adhering to varied requirements 
PART 11: Impact of drivers and challenges 
PART 12: Market trends 

• Increased adoption of digital and mobile solutions 
• Consistent occurrence of outsourcing deals pertaining to back office services 
• Rise of big data in financial services 
• Increased adoption of cloud computing and virtualization 
PART 13: Vendor landscape 
• Competitive scenario 
• Major vendors 
• Other prominent vendors 
PART 14: Key vendor analysis 
• Accenture 
• IBM 
• Infosys 
• TCS 
PART 15: Appendix 
• List of abbreviations 

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