Monday, November 1st, 2010
Telephone messages on hold company, Phone Sound, has officially entered the online social world, tweeting audio marketing tips daily to customers.

Leveraging the phenomena of social media, Phone Sound is helping Australian businesses get the most from their professionally recorded audio messages for phone systems by sharing their knowledge with friends and followers on Facebook and Twitter.

According to Phone Sound’s managing director, Ben Harrison, on hold messaging and on hold music can significantly enhance the opportunity to promote a business’ products and services.

“Telephone on hold messages is one of the most targeted forms of marketing. When a customer is on hold, it is usually because they called you - meaning they have a direct interest in your product or service. Messages on hold is virtually like a mini radio commercial airing on your telephone lines and at a fraction of the price of radio advertising.

“Used properly, audio advertising is an extremely effective marketing method ... That’s why we have decided to launch an informational platform through the likes of Facebook and Twitter. Tweeting and updating daily tips on how to get the most from this marketing channel,” Mr Harrison said.

According to the team at Phone Sound, the demand for professionally produced audio messages has grown significantly in recent years.

“Businesses are realising that the time a customer is on hold on the telephone, is perfect air time to promote their business. More and more are signing up each year.

“There are many synergies between Facebook, Twitter and Phone Sound. We basically all offer businesses a platform to get short, clear and concise messages out directly to our customers’ target market,” said Mr Harrison.

Phone Sound is using the social media as an information highway - giving customers tips and advice on how to get the most out of their telephone messages and music on hold.

Call Phone Sound today on 1300 799 302 and ask how you can sound more professional and entertain your callers with on hold messages, or visit their website at

Contact Profile

Phone Sound

Phone Sound is a music on hold, and phone on hold message recording service that uses the latest high quality recording equipment and editing techniques to produce messages on hold and music for all your telephony systems. We optimize our digital music on hold for phone transmission so that callers get to listen to a quality performance – our aim is to keep your waiting callers happy and connected!

Phone Sound’s recording services can provide a dramatic increase to your company image by offering your callers messages on hold that convey important facts about your business, your opening hours or any information that you think they might find useful. Using on hold messages gives you the opportunity to communicate with your clients and has the added benefit of reducing your dropped call rate.
Stacy Weber
P: 1300 799 302


Find another way to get your messages out to your target market and get handy tips from messages on hold company, Phone Sound, by logging on to Facebook and Twitter.



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