Thursday, May 26th, 2016

Australia’s largest Mexican restaurant franchise Zambrero and integrated rostering, payroll and bookkeeping solution provider IWS have been working together since Zambrero were just 5 stores strong. Now with over 100 Zambrero stores nationwide, they have built a model together which allows the franchisor to have full visibility in real time to key KPI’s and financial metrics across their entire franchise network.

In 2015, Zambrero made the decision to move from their previous accounting system to Xero. With the help of IWS, all historical data was migrated across to Xero with a new standard chart of accounts and a seamless transition in the weekly bookkeeping service which IWS provides to all of Zambrero’s franchise partners.

Now with all 100+ stores using the same chart of accounts, the streamlined bookkeeping processes managed by IWS, and the introduction of Xero add-on partner, Fathom, the franchisor has full visibility over the franchise network’s financial performance (both consolidated and store by store) as well as access to benchmarking metrics across fully customisable KPIs.

IWS CEO Rob Dryden says “I have been working in and with franchises for 20 years and I have never seen anything like the reporting that Zambrero now has access to via our implementation of Fathom. To be able to see benchmarked revenue or gross profit of the entire group split by age, location or type of store provides fantastic insights into the business and identifies very clear improvement opportunities for the franchisor. We are very proud of our long-standing partnership with Zambrero”.

Zambrero CFO George Van Wyk says “Our partnership with IWS over the last 5 years has meant that we haven’t invested significant time in setting up Xero files or implementing charts of accounts, or managing payroll or bookkeeping. IWS offers a turn-key solution to our franchise partners so that they can run their business better, but at the same time Fathom gives us, the franchisor, full visibility of the financial performance of the franchise network at the click of a button.”

“I don’t think there is any franchisor in the country that has access to the data that we have regarding the financial health of our franchise partners”.

To find out more visit:

Zambrero  -

IWS  -

Fathom  -


Contact Profile

IWS Australia

Rostering I Payroll I Bookkeeping

Anthony Pascoe


IWS, Zambrero, Xero, franchise, franchisor, franchisee, rostering, payroll, bookkeeping, fathom




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