Wednesday, September 8th, 2010
Transaction-Level Monitoring Software Becomes an Integral Part of Payment Processor's Proactive Management Strategy

VANCOUVER, BRITISH COLUMBIA--(Marketwire) - INETCO(tm) Systems Limited, a leading expert in business transaction management for the financial services industry, today announced that Moneris Solutions, one of North America's largest providers of payment processing solutions, has chosen to purchase INETCO Insight(tm) as a part of their proactive management strategy. INETCO Insight will be deployed within the production, test and back-up environments of all Moneris data centers located across Canada.

"Unlike traditional "deep dive" application and network monitoring tools, INETCO Insight provides a systems-wide view into the performance of all our business critical applications and networks," said Amer Mater, SVP of Products and Technology for Moneris Solutions. "By deploying this leading edge business transaction management solution, Moneris has gained the real-time visibility and historical transaction intelligence needed to proactively analyze, diagnose and report on the performance of every payment transaction and deliver the best customer service possible to over 350,000 merchants."

INETCO Insight is a lightweight, agentless business transaction management solution that allows Moneris to view the complete path of every transaction across multiple critical business applications and merchant-, processor-, bank issuer- and acquirer- environments. INETCO Insight captures and displays application, network and transaction performance metrics that make it easy to isolate issues and quickly determine which IT team or third party service provider needs to do a deeper dive into the root cause. With the deployment of INETCO Insight, Moneris now has the on-demand reporting, data correlation, real-time alerting, and historical transaction performance querying capabilities required by their line of business, IT operations and customer service teams to successfully manage their merchant customers, additional service offerings, and corporate growth.

"As banks and payment processors continue to focus on expanding market share, new product offerings and operational efficiencies, they face an escalating risk of performance issues in their payment system environments," said Bijan Sanii, President and CEO of INETCO. "Activities such as new service roll-outs, migrations to modular web-based applications, ever-changing compliance regulations, mergers and acquisitions have resulted in the need for more robust troubleshooting, analysis and on-demand reporting solutions. Deploying a next generation business transaction management technology such as INETCO Insight enables Moneris to remain a market leader and continue to grow their business without escalating risk of revenue or service disruptions."

Contact Profile

Moneris Solutions

As one of North America's largest providers of payment processing solutions, Moneris offers credit, debit, wireless and online payment services for merchants in virtually every industry segment and processes more than three billion transactions annually. Through its Ernex division, Moneris offers electronic loyalty and stored-value gift card programs. With more than 350,000 merchant locations, Moneris provides the hardware, software and systems needed to improve business efficiency and manage payments. Website:

Moneris Solutions, Santo Ligotti
P: 416-734-1583 or c: 647-203-2471 416-734-1114 (FAX


INETCO(tm) Systems Limited offers business transaction management software, professional services, and communications gateway solutions for payment networks and financial application performance management. The Company's flagship product, INETCO Insight(tm), delivers easy, fast access to complete, real-time transaction information for customer service teams, IT teams and senior executives that need to anticipate transaction issues and confidently manage complex, ever-changing transaction environments. A recognized technology leader in the TCP/IP payment transactions space, INETCO products are currently deployed within financial, retail, and telecommunications environments in more than 50 countries. INETCO is based in Vancouver, British Columbia. For more information, visit

INETCO, INETCO Insight, the INETCO logo, and the INETCO Insight logo are trademarks or registered trademarks of INETCO Systems Ltd. All other trademarks are the property of their respective owners.

Tier 1 Public Relations for INETCO Systems Limited
Dan Dyer
Dan Dyer
P: 513-478-7818


payment transaction and deliver the best customer service possible to over 350,000 merchants



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