There was no day off for the team at Autoscreens when the company reached its milestone 10th birthday recently because as owner Jason Squires says, the automotive glass business doesn’t keep office hours and there are always customers who need help in a hurry.
This focus on customer service has seen Autoscreens work its way to the forefront of the automotive glass industry in Perth since opening its doors in 2010. Jason started the windscreen repair business after a long career in the automotive industry in the UK and Australia and 10 years on, he is as involved and committed as ever.
“I believe that being a family owned and operated business sets us apart,” he said. “Whether it’s an enquiry or a quote or the actual windscreen repair or replacement, our clients deal directly with people who are personally invested in the business and who give their all to make it work. We don’t have a call centre or fancy communications technology - our success has come on the back of good old-fashioned values of hard work, attention to detail, high quality workmanship and personal service.”
Jason’s son Xavier recently joined the team as a junior technician and his arrival has already reaped rewards. He’s brought a fresh approach to marketing and communications and his focus on customer satisfaction has seen the company achieve an enviable five-star rating on Google.
“Attention to detail, professionalism and the highest technical standards have always been hallmarks of our business and these values have helped us establish very successful relationships with third parties including motor dealerships, accident repair centres, local governments, mining companies and insurers,” added Jason.
“And we bring those same standards to every single job we do, big or small. Whether we’re repairing a tiny chip in a windscreen, making an after hours dash to a rural property to repair the glass on a header during harvest, or doing a full windscreen replacement on the latest model of luxury sedan, we don’t differentiate in terms of our service or skills.”
And talking of skills, the team at Autoscreens has over 30 years’ combined experience and the highest industry qualifications so customers are guaranteed of the best possible outcome. Jason is big on trust too. “Our customers know that we’ll always look for the best value option for windscreen repairs and replacements and that our solutions are always safe and cost-effective.”
For more information, please get in touch with the automotive glass experts at https://www.autoscreens.com.au/
Autoscreens Automotive Glass
Autoscreens has a Motor Vehicle Repairers Business License, granted by the Government and also is a Member of the Motor Trades Association of Western Australia. So you can feel assured that you are dealing with the very best.
M: 0400 200 086