Tuesday, August 7th, 2018 - Upwire Pty Ltd

SAN FRANCISCO, AUGUST 7, 2018: Upwire, the rich communication workflow builder, today announced an integration with cloud-based voice biometric service provider VoiceIt.

 

Upwire users can now set up enrollment and verification IVR workflows using VoiceIt’s API2.0 within minutes, using a single drag and drop module on the Upwire platform. No coding or specialist IT skills are needed.

 

By taking a typically code intensive application and providing users with a single pre-built module, Upwire makes it quick and easy for anyone in an organization to harness the power of VoiceIt’s cloud-based voice biometric solutions in its contact centers.

 

“We saw an opportunity to create a cost-effective, simple way to incorporate cutting-edge tech like voice biometrics into IVR systems without having to know a single line of code. We wanted to make it available to everyone, democratizing the technology to allow for true innovation" said Ben Brophy, CEO and Co-Founder of Upwire.

 

“When we discovered Upwire and their drag and drop workflow builder we saw the value this adds to the IVR Telephony Market and knew we had to be part of it. We are excited to partner with Upwire to bring voice biometric security to people worldwide with a simple widget implementation only Upwire and VoiceIt can provide!” said Noel Grover, President and Founder of VoiceIt Technologies.

“We loved the power of the VoiceIt APIs and we are excited to make VoiceIt’s solution available to anyone in the market, regardless of your developer resources” said Brophy. “We welcome VoiceIt to the growing stable of sophisticated technologies that anyone can use through Upwire’s drag and drop modules.”

 

For more information visit Upwire.com and VoiceIt.io.

 

About Upwire:

Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for any code.  Upwire’s simple ‘drag-and-drop’ platform allows businesses to create smarter ways to communicate with customers from SMS, email and chat bots to IVRs and more. Upwire is headquartered in Sydney with offices in San Francisco and Hong Kong.

 

Upwire was founded by Ben Brophy and Shane Berkinshaw after experiencing the complex, time consuming and expensive process of developing and integrating business communications. The platform was created to provide businesses of all sizes with the ability to better engage with their audiences via tech, without the need for specialist coding skills.

 

About VoiceIt:

VoiceIt Technologies, provides a cloud-based, pay as you go, voice biometrics platform (Patent # 9,799,338) that enables developers and businesses to rapidly build and deploy voice biometric security solutions that meet their specific cybersecurity needs. Whether integrating into new or existing interactive voice response (IVR) systems, mobile applications, and/or websites, VoiceIt removes the traditional obstacles of entry, it is easy to use and provides a security platform at a reasonable cost. VoiceIt gives businesses the ability to innovate, prototype, create, and most importantly solve cybersecurity issues that exist today. The company is privately held and based in Minneapolis, Minnesota.

 
 

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Upwire Pty Ltd


Upwire is a cloud-based platform that enables users to build intelligent customer communication flows without the need for any code.  Upwire’s simple ‘drag-and-drop’ platform allows businesses to create smarter ways to communicate with customers from SMS, email and chat bots to IVRs and more. Upwire is headquartered in Sydney with offices in San Francisco and Hong Kong.


Ben Brophy
M: +61413037606
W: www.upwire.com/

Keywords

Voice Biometrics, IVR, Call Centre, Contact Centre, Fraud, Security

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