As the World's largest privately owned cloud security group, MailGuard is responsible for protecting clients business from email and web threats in real-time. Since launching in 2001, MailGuard has used an in-house system for their accounting, consisting of a combination of MYOB Accounting and spreadsheets to manage subscriptions and track metered billing. Growing fast, MailGuard records a 98% partner and client retention rate year-on-year, and found that their homegrown accounting processes were creating inefficiencies across departments, taking valuable time for maintenance and development which should be used on service enhancements and other areas of company focus.
MailGuard selected FinancialForce Financial Management given its tight integration with Salesforce, as well as its global presence and efficiency gains. The company recently overhauled their Salesforce practices and expects all client data from here on out to live on the platform, including running billing and finance reports seamlessly. As MailGuard continues to take on new business, implementing FinancialForce Financial Management will easily allow the company to obtain a faster recall of invoicing and adjustments as well as painlessly enter call logs and previous discussions with debtors so a customer has only one point of contact.
"Selecting FinancialForce.com to run our accounting was a no-brainer for us," said Narelle Little, CFO at MailGuard. "We love that the company is built on the Salesforce1 Platform so we can finally have one source of truth for all our customer data. Not to mention, our workforce will become incredibly more efficient without our homegrown accounting solution. FinancialForce Financial Management will give our employees the ability to access data from anywhere at any time."
FinancialForce.com delivers ERP at Customer Speed. Built on the Salesforce1 Platform, FinancialForce ERP equips customer-centric businesses with a unified platform that delivers ERP and CRM on a single cloud. Our Financial Management, Human Capital Management (HCM), Professional Services Automation (PSA), and Supply Chain Management (SCM) apps allow businesses to increase the speed at which they operate and be more responsive along every touch point of a customer's journey. Founded in 2009 and headquartered in San Francisco, FinancialForce.com is backed by leading global institutions Salesforce, Technology Crossover Ventures, Advent International and UNIT4.
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