Wednesday, February 4th, 2015

LONDON, UK and BRISBANE, AUSTRALIA 5 FEBRUARY 20153CX, developer of the award-winning Windows VoIP PBX 3CX Phone System, are pleased to announce that FaktorTel VoIP services are now available on 3CX Phone Systems. This exciting new partnership will provide 3CX customers with seamless access to FaktorTel’s innovative, market-leading business VoIP systems.

Successful interoperability testing with FaktorTel’s systems guarantees full operation of VoIP on all 3CX Phone System’s features, giving 3CX customers access to highly reliable and more cost-effective VoIP calls. With technical support provided by both 3CX and FaktorTel as well as regular testing of the configuration templates, customers can be assured of consistently superior call quality.

Setting up FaktorTel as the VoIP Provider of choice is very easy, and IT Administrators can complete the process in minutes with a few clicks of the mouse. 3CX Phone System customers can simply select FaktorTel SIP trunking service from within the VoIP Providers’ node of the 3CX Management Console, which will automatically configure their inbound and outbound rules to make and receive calls.

Stephen Corrigan, Vice President of Sales at 3CX said:

“The success of the interoperability testing with FaktorTel is great news for 3CX customers. We are confident that FaktorTel will provide a high quality service, enabling our customers to benefit from all the features offered by 3CX Phone System.”

Allan Cowling, FaktorTel CEO said:

“We look forward to bringing our affordable and feature-rich VoIP services to 3CX customers. FaktorTel’s VoIP technology, built on the open-source Asterisk platform, provides the scale, global reach and cost-competitiveness required by Australian business customers. This new partnership means 3CX customers will be able to enjoy more reliable and higher quality VOIP communications, backed by our superior local Australian technical support services.”


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About FaktorTel:

Founded in Queensland, Australia in 2004, FaktorTel is one of Australia’s largest VoIP network providers. FaktorTel uses its VoIP network to deliver superior internet-based telephony services to its residential, business, corporate and wholesale customers.  Uniquely, FaktorTel owns, operates and maintains its own purpose-built VoIP network with direct connectivity to most of Australia’s major carriers, and have formed agreements with international carriers such as Tata, Telecom NZ, Verizon and other providers to provide national and global reach. Renowned for its championing of the open source asterisk platform, network up-time and high redundancy levels, FaktorTel’s internet-based telephony solutions are available to all customers, unbiased and independent of the internet service providers they choose.

FaktorTel has a highly trained locally-based service and support team that helps customers to solve issues and make the most out of their VoIP plans and services. Follow us on or


Nicki Walsh
P: +61280054000


About 3CX (

3CX is the developer of 3CX Phone System which is an open standard unified communications platform for Windows that works with standard SIP phones and replaces any proprietary PBX. 3CX Phone System is more manageable than standard PBX systems and delivers substantial cost savings while increasing productivity. Some of the world’s leading companies and organisations use 3CX Phone System, including Boeing, Mitsubishi Motors, Intercontinental Hotels & Resorts, Harley Davidson, City of Vienna and Pepsi.

3CX has been awarded the 2014 Comms National Award for ‘Best On-Premise Enterprise Solution’. 3CX has been featured in CRN’s Annual Network Connectivity Services Partner Program Guide for 2014 and awarded CRN’s 5-Star Partner Program rating in 2013. 3CX was also named a CRN Emerging Vendor in 2011 and 2012, and has been awarded Windows Server Certification, Gold Award, the Windows IT Pro 2008 Editor’s Best Award and a Best Buy Award from Computer Shopper.

3CX has offices in Australia, Cyprus, Germany, Hong Kong, Malta, South Africa, the UK and the U.S. Visit us at: & on Facebook at:, follow us on Twitter@3cx.

Bianca Allery
P: +357 22 444 032
M: +357 22 444 032


VOIP, 3CX, FaktorTel, VOIP Provider, Telecommunications, Phone Systems, VoIP Services, Communications Platforms, PBX




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