Monday, September 15th, 2014

Australians are increasingly optimistic about health services and crime rates, the latest data from Roy Morgan Research shows.

The proportion of Australians (14+) who agree with the statement, “If I had an accident, the local hospital would provide me with adequate treatment” has increased for the fourth consecutive year, mirroring a decrease in the proportion who agree that “Crime is a growing problem in my community”.  

78% of Australians now trust their local hospital’s capabilities in an emergency (up 5% points since 2010) while 58% say local crime is a growing problem (down 6% points).

Hospitals up, Crime down:

Source: Roy Morgan Single Source, July 2009 – June 2014, average annual sample = 18,912 Australians 14+

Tasmanians are the most likely to say the local hospital would provide adequate treatment (83%) and Queenslanders are the least likely (77%).

Western Australia residents the most likely to say that crime is a growing problem (66%) compared with just 52% of people in South Australia.

Attitudes to Local Hospitals and Crime across States:

Source: Roy Morgan Single Source, July 2013 – June 2014, sample = 16,809 Australians 14+

Norman Morris, Industry Communications Director, Roy Morgan Research, says:

“Health and crime are fundamental community concerns, so it is good news to see such consistent improvement in Australians’ optimism in these areas.   

“Perceptions of local hospital services and crime rates may often lag behind any fundamental improvements by federal, state and local governments in these areas. Most people have not actually had an accident and been taken to their local hospital or been the victim of a crime, so their perception is often based on hearsay, media reports and overall opinions about the performance at different levels of government.

“A more targeted analysis of the types and locations of people less likely to have faith in their local hospital or police force could yield fresh insight into who is being left behind.”

Contact Profile

Roy Morgan Research

Roy Morgan Research is Australia’s best known and longest established market research and public opinion survey company. Roy Morgan Single Source is thorough, accurate, and provides comprehensive, directly applicable information about current and future customers. It is unique in that it directs all the questions to each individual from a base survey sample of around 55,000 interviews in Australia and 15,000 interviews in New Zealand annually - the largest Single Source databases in the world. The questions asked relate to lifestyle and attitudes, media consumption habits (including TV, radio, newspapers, magazines, cinema, catalogues, pay TV and the Internet), brand and product usage, purchase intentions, retail visitations, service provider preferences, financial information and recreation and leisure activities. This lead product is supported by a nationally networked, consultancy-orientated market research capability.
Shaun Ellis
P: 03 9224 5332


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