Thursday, January 16th, 2014

FaktorTel, One of Austraila’s largest privately owned VoIP network providers, today announced that it has acquired the subscriber base and trademark of ATPNet - a division of Australian Technology Partnerships (ATP), widely regarded as Australia’s longest established broadband phone provider.

The acquisition aims to expand FaktorTel’s customer base by an additional 5%, and is the first step of a long term plan for FaktorTel to grow its market share in Australia through the acquisition of a number of VoIP providers whilst also continuing to drive growth and performance organically.

"This important and strategic acquisition will strengthen FaktorTel's position as one of Australia’s leading VoIP providers, enabling us to accelerate our market share." said Chris Cowling, Technical Director of FaktorTel. "For ATPNet customers, what this means is that they now have access to a wider range of affordable and more feature rich telephony solutions through the FaktorTel network.”.

With four million Australians using VoIP services on their home computer, laptop or tablet according to the SMH [1], and many SME businesses and corporations looking to reduce call rates and their hefty investment into communications infrastructure, FaktorTel is committed to playing a key role in improving costs for its customers through an increasing economy of scale, continued investment in open source technology and cloud-based infrastructure for greater accessibility and flexibility.

"With the National Broadband Network (NBN) currently being rolled out across Australia, we can expect the quality and speed of internet capacity to improve significantly, thereby legitimising VoIP as a cost-effective alternative to fixed line telecommunications”, said Chris Cowling.  “Our VoIP technology built on the open source Asterisk platform, provides a scale and global reach that will enable us to deliver a comprehensive set of internet-based, feature-rich telephony products and services to serve the communication needs of residential, business, corporate and wholesale customers alike, independent of the internet service providers they choose. By coupling this with our acquisition and organic growth programs, new and existing customers will be able to enjoy more reliable and higher quality VOIP communications.”

FaktorTel and ATPNet expect to complete closing activities in the first quarter of 2014 and do not expect the acquisition to have any significant negative impact on the servicing of ATPNet customers during the transition period or into the future.


[1] The Sydney Morning Herald, Dec 2012,


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About FaktorTel:

Founded in Queensland, Australia in 2004, FaktorTel is one of Australia’s largest VoIP network providers. FaktorTel uses its VoIP network to deliver superior internet-based telephony services to its residential, business, corporate and wholesale customers.  Uniquely, FaktorTel owns, operates and maintains its own purpose-built VoIP network with direct connectivity to most of Australia’s major carriers, and have formed agreements with international carriers such as Tata, Telecom NZ, Verizon and other providers to provide national and global reach. Renowned for its championing of the open source asterisk platform, network up-time and high redundancy levels, FaktorTel’s internet-based telephony solutions are available to all customers, unbiased and independent of the internet service providers they choose.

FaktorTel has a highly trained locally-based service and support team that helps customers to solve issues and make the most out of their VoIP plans and services. Follow us on or


Nicki Walsh
P: +61280054000


VoIP, ATPNet, FaktorTel, Acquisition, Customers move, VoIP Provider




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