Thursday, October 10th, 2013

Heritage Bank is proud to support excellence in customer service by sponsoring the People’s Choice Award in the 2013 Lockyer Valley Business, Training and Apprenticeship Awards.

Heritage has been a long-time supporter of the Lockyer Business Awards, which recognize excellence in local businesses and their employees, trainees and apprentices.

Heritage is delighted to sponsor the People’s Choice category, which is decided on by votes from the public for businesses they believe have provided the best customer service in the Lockyer.

Heritage CEO Mr John Minz said the award was a perfect fit.

“At Heritage, we pride ourselves on our People first approach to doing business, which means we always aim to provide excellence in customer service.” Mr Minz said.

“We have consistently scored some of the highest customer satisfaction ratings among Australia’s financial institutions in recent years. That’s because everything we do is about delivering great value, great products and great service for our customers.

“In sponsoring the People’s Choice Award, we are encouraging other businesses in the Lockyer to also aim for customer service excellence, and rewarding those who achieve that goal.”

Customers can vote by submitting an entry form at Heritage’s Gatton Branch, the Gatton Star office, and the Gatton and Laidley library.

Voting closes at close of business on October 24.  Eight finalists will be chosen and a mystery shopper will visit them for input to the final decision.

The winner will receive a trophy and a prize pack valued at $500.  One customer who voted will be chosen at random to receive a $200 voucher.

Mr Minz said the People’s Choice Award had proven extremely popular.

“People who have a great customer service experience really appreciate it and like to share it with others. Voting for this award is an excellent way to acknowledge businesses who go out of their way to give you a really satisfying experience 

“I would urge everyone to get behind their favorite Lockyer Valley business and nominate them for this Award.”

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Heritage Bank

Heritage Bank - customer-owned bank, offering Australians award winning home loans / mortgages, term deposits, credit cards, personal loans, banking accounts and much more.
P: 131422


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