Saturday, April 7th, 2012
Thousands of flood-affected residents in southern NSW and Northern Victoria have received more than $17 million in total over the past two-and-a-half weeks to help them get back on their feet.

Attorney-General and Minister for Emergency Management Nicola Roxon said the Australian Government Disaster Recovery Payment provides $1,000 for eligible adults and $400 for eligible children to help meet short-term recovery costs following the floods.

“Since this payment was activated for southern NSW on 22 March, over $13 million has been paid to residents across the eight eligible local government areas,” Minister Roxon said.

“In northern Victoria, more than $4.7 million has gone into the bank accounts of residents living in the Moira and Greater Shepparton, local government areas.

“Overall, more than $45.1 million has been granted to people affected by flood events across the eastern states this year”.

Minister for Human Services, Senator Kim Carr, said in many cases residents are able to have their claims assessed immediately, with payments going into their bank accounts the following business day.

“If you’ve been affected by the floodwaters and you live in one of these local government areas, I’d strongly encourage you to lodge a claim,” Senator Carr said.

Senator Carr said Department of Human Services’ staff had been on the front line in flood-affected communities for the past few weeks.

“Our staff – wearing green shirts – have been a welcome sight for many local residents at recovery centres, and over the past few weeks the two Mobile Offices have been assisting people in many smaller communities that were inundated by floodwaters,” he said.

“However, you don’t have to visit a recovery centre or the Mobile Office to access the Australian Government Disaster Recovery Payment.

“For people registered for my Department’s online services, the easiest and fastest way to claim is through Claims can also be made by calling 180 22 66 – this line is open this week between 8am and 8pm (local time), and after the Easter break it will operate from 8am to 5pm weekdays.”

Completed claim forms can also be handed to staff at centres offering Centrelink or Medicare services; faxed to 1300 727 760; or posted to the department at the address listed on the claim form.

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P: Attorney-General’s office: 02 6277 7300
M: Senator Carr’s office: 02 6277 7200


Australian Government Disaster Recovery Payment



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