Wednesday, February 29th, 2012

Company well positioned for continued execution, growth and leadership in 2012

Sydney, Australia – 29, February, 2012 - Thunderhead, a leading provider of customer communications and experience management solutions, today announced revenues of £35.7 million which represents a significant 39 per cent increase from 2010. This growth was fuelled by strong revenue performance from the North American region as well as Asia Pacific. The company reports a CAGR of 37 per cent over a five year period which is especially impressive given the global economic climate. Demand for Thunderhead’s enterprise communications technology continues to be strong, reflecting the need in the market for solutions that enable organisations to optimise customer communications and provide the best possible customer and brand experience.

Thunderhead’s solutions are designed to enable enterprises to manage complex and highly personalised multi-channel customer communications, and meet the demanding requirements of highly regulated financial markets and public sector communications.

“Thunderhead’s strategy has always been to lead through innovation. This is what attracts our customers and drives the increasing adoption of our technology,” said Glen Manchester, CEO and Founder of Thunderhead. “To sustain our innovation momentum, we are continuing to make substantial investments in our R&D and engineering capability. We see a new era of customer experience and engagement emerging, and are bringing solutions to market that capitalise on our leadership in business usability, personalisation and communications across all touch-points.”

To showcase its vision for customer engagement and its solutions, Thunderhead has established two state-of-the-art Customer Experience Centres. One is in London, and was opened last November, and the second is in New York City, and will be opened in April 2012.

Malcolm Locke, Chief Financial Officer at Thunderhead, said: “With year-on-year profitable growth, Thunderhead is in excellent financial shape, with a strong cash position and strengthened balance sheet. With these financial resources and our operational capability, we have the means to take advantage of new markets and growth opportunities around the globe. 2012 will be an exciting year for Thunderhead.”


Contact Profile


Thunderhead is the leading provider of enterprise solutions for the production of highly personalised, multi-channel communications. Thunderhead’s innovative platform, Thunderhead NOW, empowers business users to own the end-to-end process of creating and maintaining customer communications and delivers significant efficiencies and cost savings. Thunderhead NOW also enhances customer engagement, improving customer satisfaction, loyalty and revenue outcomes. For further information please visit
Georgina Bonner
P: 02 8281 3819


Thunderhead, growth, leadership, financial services, customer communication, customer experience, customer service, revenue growth, multi-channel, financial markets, public sector, customer engagement, solution



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