Thursday, September 22nd, 2011

The charitable and nonprofit sector is one of the largest segments of our economy, contributing $43b to Australia’s GDP and employing 8% of paid workers, as well as a huge unpaid volunteer workforce. Finding the resources to get the technology needed for this sector is not always easy but is often critical to their work. However one of the key challenges for governments and business is knowing how the charitable and nonprofit sector uses technology.

Often perceived in the past to be dragging its heels in the take-up of technology, the sector is in fact one of the largest and fastest growing industry user groups, spending an estimated $500m annually on technology and related services.  That’s why Connecting Up is conducting its third Nonprofit Technology Survey as part of its ongoing research for the sector.

Connecting Up - a nonprofit itself - provides resources and services to support the operations, skills and knowledge of this sector via programs delivered online through its web site and its major technology donation and discount program, DonorTec.

It is over two years since Connecting Up's last survey on technology use (computers, software and telecommunications) and many things have changed in the technology realm. Politically, with the recent Productivity Commission review of the sector, the establishment of the Office for the Not-for-Profit Sector, and the roll out of the National Broadband Network, there are now real opportunities to influence policy to meet the needs of nonprofits.

The previous surveys 2006 and 2008 provided valuable insights into what problems and issues nonprofits and charities were facing, and assisted Connecting Up in lobbying for better technology capacity for the sector.

The survey will highlight:

  • What technology charities and nonprofits use
  • Who provides their technology and communications expertise
  • What the opportunities are for Australian technology companies to provide for these needs
  • What role Governments should play in supporting the sector’s use of technology

Charities and nonprofits can contribute to the online survey here ( closing September 30. The report will be available as a free download in November.

Contact Profile

Connecting Up

Connecting Up Australia is a nonprofit organisation that works to strengthen the nonprofit and community sector in Australia by providing a variety of information, products, resources and programs.

Its services are available to approximately 600,000 organisations across the nation. Connecting Up also helps to develop relationships with business, community and government sectors for capacity development.

For more information visit

The DonorTec program is operated in partnership with TechSoup Global.

For more information on Connecting Up’s DonorTec program, visit
Karen Gryst
P: 0417467845


charity nonprofit Australia technology survey



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