Saturday, September 3rd, 2011
OVUM COMMENT: Carter Lusher, Research Fellow & Chief Analyst

Infor Announces InForce

Infor would be integrating its ERP data with Salesforce's CRM packages for a number of reasons.

First, it illustrates the importance of social enterprise capabilities for all types of enterprise applications and that speed is critical for vendors to demonstrate commitment to social. It also shows that social enterprise-enabled applications finds data stored in traditional on-premise ERP applications as a critical resource.

Next, it demonstrates that is growing its stature as a market leader by being a platform company used by multi-billion dollar enterprise applications vendors.

Finally, it shows that vendors like Infor can develop a technology road map that embraces both traditional - some would say legacy - style on-premise software with a cloud-based style and a data bridge that marries the two styles. This is a welcomed development for enterprise and public sector IT executives who are trying to leverage social enterprise and cloud today while transitioning to the next generation of their IT strategy. This announcement neatly incorporates five of Ovum's 10 Super Themes for 2012: Cloud Computing, Connected Society Consumerization of IT, IT Modernization, and IT-enabled Business Innovation.

Ovum recommends that existing Infor customers who need a CRM system evaluate a solution based on today's announcement. It would include a CRM deployment (resold and supported by Infor) combined with on Infor's "InForce Everywhere" package that integrates at a data level Salesforce's CRM with Infor's ERP.


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Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions. Our research draws upon over 400,000 interviews a year with business and technology, telecoms and sourcing decision-makers, giving Ovum and our clients unparalleled insight not only into business requirements but also the technology that organisations must support. Ovum is part of the Informa Group.
Tanisha Kaul, the Ovum press office
P: +613 9601 6723


ERP data, Salesforce CRM



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