Saturday, July 23rd, 2011

A major milestone in the national e-health strategy to improve the safety and quality of care in Australia has been reached with the delivery of the first NATA Accredited Conformity Assessed GP desktop to NEHTA specifications, by eHealth leader iSOFT.

iSOFT is the first of the six vendors participating in the NEHTA GP Desktop Panel project to achieve third-party conformance assessment for phase I. Independent accredited testing of iSOFT's practiX GP practice software included assessment against Medicare Notice of Connectivity (NOC) requirements for the National Health Identifiers Service, as well as NEHTA specifications for identifiers, discharge summaries and specialist letters.

The National E-Health Transition Authority (NEHTA) managed project for a personally controlled electronic health record (PCEHR), is designed to provide secure access to personal health information. The $466.7 million PCEHR system is part of a wider Commonwealth government effort to deliver a national electronically interoperable health care system.

New research, from a joint Harvard Medical School and University of South Australia study, shows that poorly coordinated care increases the risk of medical error by 100% - 200%(1). Communication between primary care physicians and hospital-based physicians is especially problematic - primary care physicians receive discharge information following hospitalisation only half of the time.

NEHTA and the federal government, hope to address these problems by developing an interoperable eHealth system that improves information flow between primary and secondary care settings.

The NEHTA-conformant practiX GP desktop software will facilitate communication between GPs and hospital-based physicians by supporting the electronic exchange of high priority clinical information such as discharge summaries, specialist letters, referrals, health summaries and medications management.

iSOFT’s ability to deliver the interoperable GP desktop so rapidly, is the result of its Health Information Exchange (HIE) solution, the technology used to enable practiX and competitive applications to participate in the national eHealth agenda.

practiX is an interoperable clinical practice management solution that supports both clinical and administrative processes and facilities coordination across care settings.

(1) C. Y. Lu, E. Roughead. Determinants of patient-reported medication errors: a comparison among seven countries. International Journal of Clinical Practice, 2011; 65 (7): 733 DOI:

Contact Profile


iSOFT Group Limited is among the world’s biggest providers of advanced application solutions in modern healthcare economies.

iSOFT works with healthcare professionals to design and build software applications that answer all of the difficult questions posed by today’s healthcare delivery challenges. Our solutions act as a catalyst for change, supporting free exchange of critical information across diverse care settings and participating organizations.

Today, more than 13,000 provider organizations in over 40 countries use iSOFT’s solutions to manage patient information and drive improvements in their core processes. The group’s sustainable development is delivered through careful planning, in-depth analysis of the market, and anticipation of our clients’ evolving requirements. Our business is driven by the collective talent, experience and commitment of more than 3,300 specialists in 19 countries worldwide.

A global network of iSOFT subsidiaries, supported by an extensive partner network, provides substantial experience of national healthcare markets. As a result, we offer our clients comprehensive knowledge of local market requirements in terms of culture, language, working practices, regulation and organizational structure.
Delia Dent
P: +61 410 575 123


NEHTA, PCEHR, national e-health strategy, iSOFT practiX, coordinated care, GP practice software, national e-health transition authority, national ehealth strategy



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