Masahiko Takahashi, president and chief executive officer of Mitsubishi Motors Australia Limited (MMAL), said the initiative was designed to enhance the company’s current extensive customer commitment package.
"Mitsubishi’s current customer care package is streets ahead of our competitors.
"It is common knowledge that we already offer the best customer care package in Australia, with our ten year powertrain and five year new vehicle year warranty, five year roadside assistance program and 24 hour help line," Takahashi said.
"The capped price servicing program is a great innovation, and one that delivers extra value to our customers when they purchase one of our great Mitsubishi products."
Under the program, customers enjoy a capped price for each service the vehicle requires for the first four years or 60,0000 km of ownership. This can be up to and including the first four regular services which are normally set at 15,000, 30,000, 45,000 and 60,000 kilometres. The program ensures customers receive no costly "surprises" when service time comes around, and makes the ownership experience more affordable and more enjoyable.
Of all the automotive brands currently operating in the Australian market, Mitsubishi is only the second vehicle distributor to offer capped price servicing as a standard feature to eligible purchasers of new vehicles. While the new program’s primary design is to add value to the consumer purchasing experience, it also provides a major point of difference for Mitsubishi, giving the brand a real advantage over its competitors.
"The capped price servicing program is designed to give every Mitsubishi customer the ultimate peace-of-mind," Takahashi said.
For further information, contact:
Head of Corporate Communications
Telephone: (08) 8275 2348
Mobile: 0408 320 797
E-mail: [email protected]
About Mitsubishi Motors Australia
Mitsubishi Motors Australia is part of the global Mitsubishi Motors organisation and is fully owned by Mitsubishi, one of the world's largest companies.
The company's history dates back to 1870, when Mitsubishi's Japanese founder, Yataro Iwasaki, started a shipping company with three steamships. The company grew from strength to strength and, in 1914, registered the Mitsubishi three-diamond trademark. This symbol embodies more than 130 years of tradition, and has earned the confidence and trust of customers all over the world.
Mitsubishi takes great pride from knowing that more than 11 million people from around the world have chosen to drive a Mitsubishi vehicle. There are Mitsubishi dealers in more than 200 sites across Australia. These professional and knowledgeable dealers help owners ensure their Mitsubishi car is always looked after by fully-trained Mitsubishi technicians, using genuine Mitsubishi parts that meet stringent global standards.
Mitsubishi Motors works hard to develop cars that provide comfort, space, flexibility and safety; Outlander is one of them, including a range of advanced technologies such as Super All Wheel Control, Smart Keu and Bluetooth hands-free.
P: 08 8275 7250
M: +61 0417 243 719