Wednesday, December 17th, 2008 - StayinFront
StayinFront, Inc., a global provider of enterprise customer relationship management (CRM) applications, decision support tools, data services and eBusiness systems, today announced it has secured the contract to develop, implement and support a CRM solution for Kimberly-Clark in Australia and Asia Pacific region.

One of the world’s largest producers of health and hygiene products ranging from nappies, tissues and paper towels through to surgical gowns and face masks, Kimberly-Clark (NYSE: KMB) chose the StayinFront CRM Consumer Goods solution for its leading functionality, reporting capabilities, scalability and ease of use.

Kimberly-Clark will leverage the StayinFront Consumer Goods solution to streamline business processes, improve visibility into customer tracking and reporting, optimise order placement and fulfilment and reduce administrative efforts. StayinFront CRM Consumer Goods provides a rich base of CRM functionality to meet Kimberly-Clark’s requirements.

“StayinFront gives us the best of both worlds,” said Kimberly-Clark National Field Activation Manager, Craig Chiplin. “Not only do we have the ability to create a core solution which exactly matches our business processes and can be rolled out across the Asia Pacific region, but we retain the flexibility to tailor our approach for the different markets in order to better meet the varying needs of our customers.”

StayinFront’s Managing Director, Tim Selfridge, said StayinFront’s proven track record in delivering CRM solutions globally to many of the world’s top consumer goods, life sciences and business organisations, along with its ability to offer low deployment and support costs, was key to its selection. Deploying StayinFront CRM was the best choice for scalability and providing support through strong local presence and global capability.

“We are delighted to have the opportunity to partner with a progressive and customer-focused company like Kimberly-Clark and to support its goals for growth and increased effectiveness,” he said.

“With over a decade of experience in working with consumer goods companies globally, StayinFront will deliver Kimberly-Clark a CRM system capable of supporting a multi-function call centre and mobile field force with full integration to the company’s ERP and distribution systems.”

ENDS

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StayinFront


StayinFront is a global provider of the world's most innovative customer relationship management solutions. From on-demand and on-premise CRM to mobile CRM access in the field using Androids, iPhones and iPads, its ground-breaking software offers rich functionality, fast deployment and easy-to-use tools that increase sales force effectiveness. StayinFront has been selected as a strategic partner by many of the world’s top life sciences, consumer goods and business-to-business companies, improving efficiencies in over 65 countries and more than 25 languages. Headquartered in Fairfield, NJ, USA, StayinFront has offices in the United Kingdom, Ireland, India, Australia, Singapore and New Zealand. For more information, visit http://stayinfront.com or log on to our blog at http://blogs.stayinfront.com
Shuna Boyd
P: 02 9418 8100
M: 0419 415 301
W: www.stayinfront.com.au

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The Australian operations of Kimberly-Clark will leverage the StayinFront Consumer Goods solution to streamline business processes, improve visibility into customer tracking, optimise order placement and fulfilment and reduce administrative efforts.

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