Wednesday, June 1st, 2016 - NewsMaker

Downtown Vancouver Hotel Honored for Providing Outstanding Guest Experience

VANCOUVER, BC -- (Marketwired) -- May 31, 2016 -- The Residence Inn Vancouver Downtown has been recognized with a prestigious 2015 Performance Award by Marriott International.

The downtown Vancouver hotel was honored this month with a 2015 Silver Circle Hotel Award for outstanding guest service. The Silver Circle Hotel Award puts the Residence Inn Vancouver Downtown in the top 20 percent of the Residence Inn® brand in North America in overall Guest Service Satisfaction (GSS) Score, and it is one of only four Residence Inn hotels in Canada to receive a performance award.

Ideally situated in the heart of Vancouver, the Residence Inn Vancouver Downtown features well-appointed, spacious Vancouver hotel suites equipped with full luxury kitchens and separate living, eating, sleeping and work areas to help guests feel at home. Iconic Granville Island Public Market and the BC Ferries terminal are within walking distance of the boutique property, while Yaletown, Robson Street, Stanley Park and the Capilano Suspension Bridge await exploration nearby.

Guest reviews of the Vancouver hotel consistently echo a theme of outstanding service and attention to detail.

"If you are planning to stay in the downtown Vancouver area, I strongly recommend this hotel. The front desk staff was the friendliest staff I have very had. The hotel is beautiful and the complimentary hot breakfast is a huge added bonus!" - wrote one recent guest.

"Thank you to the staff at the Residence Inn Vancouver Downtown, for always displaying a warm greeting and welcoming smile. The Residence associates go above and beyond in customer service and exceed my expectations." - praised another.

The property's Silver Circle Hotel Award is all the more impressive considering Vancouver recently claimed the title of Canada's top hotel market, posting nation-leading occupancy levels and revenue per available room (RevPAR) rates that have soared 9% vs. 2015.

"Over the past year, demand within the Vancouver lodging market has certainly intensified, but at the end of the day, our focus remains on ensuring an outstanding experience for our guests," said General Manager Suzanne Allemeier. "We are honored by our Silver Circle Award and continue to strive to provide our guests with exceptional services."

About the Residence Inn® Vancouver Downtown
The Residence Inn® Vancouver Downtown invites guests to experience a balanced and energized stay in British Columbia with all of the amenities required to ensure comfort and productivity. From business travelers seeking corporate accommodations to leisure travelers pursuing extra space for the family, this extended-stay hotel's downtown Vancouver location, intuitive service and pet-friendly atmosphere bring joy to any travel experience. The property's 21 premium studio suites feature separate living and sleeping areas and a wealth of thoughtful conveniences, from free Wi-Fi and fully-equipped kitchens to flat-screen TVs, pillowtop mattresses and luxurious linens. Additionally, the hotel's on-site meeting spaces include an executive boardroom and warm and inviting Gatehouse rooms, ideal for hosting events in Vancouver for up to 60 guests. Paired with a free daily hot breakfast, grocery shopping service, an impressive fitness center and atrium pool, the property is one of the best hotel deals in Vancouver. Book today and enjoy your stay.

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Residence Inn Vancouver Downtown
1234 Hornby Street 
Vancouver, British Columbia V6Z 1W2 Canada 

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Residence Inn Vancouver Downtown Earns Esteemed Marriott Silver Circle Hotel Award


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