SandlerResearch.org includes Global IT Management as a Service Market 2016-2020 a new research report. Cloud-based service desk solutions offer sophisticated ITSM capabilities. These can be customized to meet business-specific needs without the need for complex labor-intensive coding. Thus, new cost-effective service desk offerings such as cloud-based service desk solutions, a part of IT management, should drive market growth.
Complete report on ITMaaS market spread across 88 pages, analyzing 4 major companies and provides 11 data exhibits is now available at http://www.sandlerresearch.org/global-it-management-as-a-service-market-2016-2020.html .
The analysts forecast global ITMaaS market to grow at a CAGR of 38.2% during the period 2016-2020. According to the report, the BYOD concept allows employees to use their personal devices (laptops, tablets, and smartphones) at work by connecting to corporate computer networks. IT departments are increasingly promoting the BYOD concept to boost productivity and enhance employee convenience.
IT and telecom accounted for 29% of the market share during 2015. This sector collects a vast amount of customer data. Storing such information and using it effectively require efficient usage of the IT environment. Hence, the sector extensively uses cloud-based IT management solutions for effective management of its IT systems and networks.
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The Americas accounted for 58% of the global IT management as a service market in 2015. The dominance of this region stems from the presence of major IT firms in the region. Being an early adopter, many companies have already, or are working to adopt, cloud-based IT management solutions.
The global IT management as a service market is highly competitive. Vendors are providing additional cloud application features to remain competitive in the market. Further, with many organizations now adopting a hybrid cloud infrastructure by utilizing the best of both private and public cloud models, the need for the ITMaaS is increasing. Large vendors are trying to increase their market share by acquiring small vendors.
Key players in the Global IT Management as a Service Market: ServiceNow, HP, CA Technologies, and BMC Software. Other Prominent Vendors in the market are: Absolute Software, Cherwell Software, EMC Infra, Epicor Software, FrontRange Solutions, Fujitsu, Hornbill, IBM, ManageEngine, Microsoft, Oracle, SAP, Serena Software, Sofigate, Sunrise Software, SunView Software, Symantec, SysAid Technologies, and VMware.
Further, the report states that lack of transparency in SLAs restricts the market growth.
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