Sunday, November 15th, 2015 - NewsMaker

Iconic Ottawa Hotel in Downtown Introduces Mobile Request System for Guests

OTTAWA, ON -- (Marketwired) -- Nov 13, 2015 -- One of Ottawa's most inviting and innovative hotels is changing the landscape of the guest experience in the city. The Ottawa Marriott recently launched Mobile Requests: Powered by Chat. The forward-thinking mobile request system allows guests to request anything at anytime from anywhere, using their mobile device.

The program marks an effort to create more connected, deeper personal relationships with guests through a true digital conversation. Guests can make requests through a list or via chat, enabling them to connect with the hotel staff from anywhere. Guests can see the request status right from the app and receive real-time, personalized responses from the hotel team.

The app can be used to communicate all types of questions, requests or needs, including arranging amenities for special or romantic occasions, or letting the staff know about flight and travel delays. Guests can also request special arrangements for room service, ask for select services or inquire about restaurant hours and other information.

The new Mobile Requests program is just one of the many ways Ottawa Marriott looks forward in creating a whole new dynamic for the guest experience. From personalized touches to urban-inspired surroundings, every aspect of the hotel is designed with the guest in mind. Now with mobile requests, the guest experience starts before even walking through the doors.

With a prime downtown location and an array of modern, city-inspired Ottawa hotel rooms to choose from, the Ottawa Marriott is a recognizable icon in one of Canada's most inspired cities. Guests looking to plan their next escape can choose from the latest hotel deals and special offers and take advantage of the new Mobile Requests program to ensure their stay is flawless from start to end.

For more information about our Marriott hotel in Ottawa, visit the website and book your visit.

About the Ottawa Marriott Hotel

With a picture-perfect location right in the heart of vibrant downtown Ottawa, Ontario, the Ottawa Marriott offers guests a superb location from which to explore the city. Its 489 stylish guest rooms and suites feature stunning floor-to-ceiling windows, luxury bedding, and complimentary high-speed Internet access. Visit its signature restaurant, "Spin" Kitchen & Bar, for comfort food with a modern twist, or grab a coffee and a light bite at the on-site Starbucks® before heading out for the day. Close to historic Parliament Hill and only a short drive away from the scenic Rideau Canal, the hotel places the best of Ottawa right at your fingertips. It provides an array of spectacular event spaces, including a stunning revolving venue, The Summit -- as well as expert planning and catering services.

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CONTACT: 
Ottawa Marriott Hotel
100 Kent Street Ottawa Ontario K1P 5R7 Canada 
1-613-238-1122
http://www.marriott.com/hotels/travel/yowmc-ottawa-marriott-hotel/ 


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Ottawa Marriott Hotel Launches Mobile Requests: Powered by Chat

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