Roy Morgan Research has announced the monthly Customer Satisfaction Award winners for New Zealand. The June 2015 results show new leaders in the categories of Mobile Phone Service Provider, Car Manufacturer, Coffee Shop, Clothing Store, Furniture/Electrical Store, Hardware Store, International Airline and Electricity and Gas Providers.
Winners of each category are listed below. Full details of all winners and runners up are available at CustomerSatisfactionAwards.com.
June 2015 Award Winners:
|Car Manufacturer of the Month||BMW|
|Major Bank of the Month||Kiwibank|
|Financial Institution of the Month||TSB Bank|
|Coffee Shop of the Month||Muffin Break|
|Clothing Store of the Month||Jay Jays|
|Department Store of the Month||Ballantynes|
|Furniture/Electrical Store of the Month||Noel Leeming|
|Hardware Store of the Month||PlaceMakers|
|Music/Book Store of the Month||Take Note|
|Quick Service Restaurant of the Month||Burger Fuel|
|Shoe Store of the Month||Hannahs|
|Sports Store of the Month||Kathmandu|
|Supermarket of the Month||New World|
|Home Phone Provider of the Month||Trust Power|
|Home Internet Service Provider of the Month||Orcon|
|Mobile Handset Provider of the Month||Apple|
|Mobile Phone Service Provider of the Month||Skinny|
Travel and Tourism
|Domestic Airline of the Month||Air New Zealand|
|International Airline of the Month||Air New Zealand|
|Electricity Provider of the Month||Nova Energy|
|Gas Provider of the Month||OnGas|
The Customer Satisfaction Awards are based on data from Roy Morgan’s Consumer Single Source survey (over 12,000 consumers annually). This large nationwide study provides a thorough and accurate way to identify and recognise New Zealand’s top businesses in Customer Satisfaction.
Visit the Roy Morgan Customer Satisfaction Awards website, to monitor the ongoing movements in Customer Satisfaction for many businesses across different industries.
Roy Morgan Research
Roy Morgan Research is Australia’s best known and longest established market research and public opinion survey company. Roy Morgan Single Source is thorough, accurate, and provides comprehensive, directly applicable information about current and future customers. It is unique in that it directs all the questions to each individual from a base survey sample of around 55,000 interviews in Australia and 15,000 interviews in New Zealand annually - the largest Single Source databases in the world. The questions asked relate to lifestyle and attitudes, media consumption habits (including TV, radio, newspapers, magazines, cinema, catalogues, pay TV and the Internet), brand and product usage, purchase intentions, retail visitations, service provider preferences, financial information and recreation and leisure activities. This lead product is supported by a nationally networked, consultancy-orientated market research capability.
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