HelpSystems Expands Its Offerings for Managed Service Providers (MSP) With Tools to Proactively Monitor and Automate IT Operations and Report on Service Levels
MINNEAPOLIS, MN -- (Marketwired) -- HelpSystems, a leading provider of systems management, business intelligence, and security solutions, today announced the acquisition of Halcyon Software and its complete portfolio of IT systems management software solutions.
This acquisition strengthens the managed services solutions available from HelpSystems and expands its multi-platform systems management and monitoring offerings, providing customers with more options for managing their mission critical servers and ensuring availability.
"We are excited to add the Halcyon suite of products to our existing portfolio of IT management solutions," says Chris Heim, CEO, HelpSystems. "The depth and experience the Halcyon employees have in performance monitoring and systems management is a welcome addition to the HelpSystems team."
HelpSystems has a rich history of acquiring and growing IT software companies through the expansion of existing technologies and an unparalleled commitment to customer service and support. With the emphasis on building lasting relationships, customers stay with HelpSystems an average of 10 or more years.
"We found the technology, teams, and IT expertise at these two companies to be a great fit," says Lorraine Cousins, CEO, Halcyon Software. "Our leadership team recognizes that the Halcyon portfolio can continue to be strengthened to meet the needs of our enterprise customers, partners, and growing managed service provider network with the resources and support of an organization like HelpSystems."
About Halcyon Software
Halcyon Software provides multi-platform systems management solutions that reduce the complexity and cost of monitoring critical business systems, core applications, and processes. Halcyon Software solutions help companies prevent business disruption and can increase the efficiency of IT services, delivering significant savings and a rapid return on investment.
Halcyon Software is headquartered in the United Kingdom with offices in the United States and Australia, as well as a world-wide network of partners supporting North and South America, EMEA, and Asia-Pacific.
HelpSystems, LLC is a leading provider of systems and network management, business intelligence, and security and compliance solutions. HelpSystems software reduces data center costs by improving operational control and delivery of IT services. Founded in 1982, the company has 15 offices worldwide and more than 9,500 customers from small businesses to Fortune 100 companies. Based in Minneapolis, Minnesota, HelpSystems sells its solutions directly and through strategic partners worldwide.
HelpSystems brands include: Robot, SEQUEL Software, PowerTech, Skybot Software, AutoMate, Halcyon, Safestone, Bytware, ShowCase, InterMapper, CCSS, and RJS Software. Learn more at www.helpsystems.com.