Landmark Year in Revenue Growth, New Business and Customer Service Excellence
SINGAPORE -- (Marketwired) - Arkadin, an NTT Communications company, and one of the largest and fastest growing providers of Collaboration and Unified Communications services in the world, announced today that it is the recipient of the 2014 Frost & Sullivan Asia Pacific Collaboration Service Provider of the Year award. Recognizing outstanding performance by companies in the Information, Communication and Technology (ICT) industry, Arkadin was chosen for making major breakthroughs in new business for driving further expansion, customer service excellence and revenue growth from its services spanning audio, web and video conferencing and Unified Communications technologies.
In announcing the award, Jessie Yu, Industry Manager - Unified Communications and Collaboration, Asia Pacific ICT Practice, commented: "Arkadin had a landmark year in 2013. It continued to leave its competitors in the dust last year by maintaining its exponential revenue growth and enhancing customer experience in the Asia Pacific region. More importantly, it made major breakthroughs in customer wins of major local accounts in countries such as India, Japan and China, establishing a valuable bridgehead from which to expand further."
"Notably, Arkadin was acquired by NTT Communications earlier this year, which is a significant milestone for Arkadin to further accelerate the growth in the collaboration services market and continue its portfolio expansion in the UC-as-a-Service (UCaaS) market," continued Ms. Yu.
"We are deeply honored to have this recognition, especially as it is the 2nd consecutive year we've been awarded Service Provider of the Year by Frost & Sullivan in APAC," says Serge Genetet, Arkadin Managing Director, Asia Pacific. "The achievements of our team were exemplary and have positioned us extremely well for even greater leadership in Collaboration and Unified Communications services throughout the entire APAC region."
Serge Genetet accepted the award, which was presented at a banquet at Alkaff Mansion, Singapore.
Link to Frost & Sullivan award website: http://www.ict-awards.com/2014arkadin.html.
NTT Communications Receives Frost & Sullivan Data Center Service Provider of the Year
At the same banquet, NTT Communications was cited for the excellence of its data centers in being named Data Center Service Provider of the Year.
Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people's desire to share, Arkadin offers a complete range of integrated audio, web, video conferencing and Unified Communications solutions. These services are delivered in the cloud for fast, scalable deployment and a high ROI. The company's global network of 53 operating centers in 32 countries has dedicated local support teams to service its 37,000 customers. As an NTT Communications Group company, Arkadin offers the most comprehensive Collaboration and Unified Communications services for meeting customer needs around the world. For more information: www.arkadin.com.
About NTT Communications Corporation
NTT Communications provides consultancy, architecture, security and cloud services to optimize the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company's worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One(tm) VPN network reaching 196 countries/regions, and over 150 secure data centers. NTT Communications' solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA.