Shoe Shed managing director Anthony Slade eliminates paper timesheets and saves 2 hours each week of tedious paperwork.
Problem: prior to getting in touch with the Roster with ROSS, retailer Anthony Slade of Shoe Shed spent 2.5 hours each week processing pays for 80 front-line retail staff in his 10 direct-to-consumer retail warehouses. He was convinced there must be an easier way! In the retail & hospitality industries, staff begin and end shifts at different times to traditional office jobs. 5-hour shifts with a 10 minute break, 7-hour shifts with half an hour break, even splits (2 or more shifts in a day) are common. As such, the hours worked per week for each staff member are sometimes difficult to schedule, difficult to track, and are often very difficult to pay, with the business owner having to calculate penalty rates and keep track of award conditions.
Solution: after looking extensively for a more automated system to reduce data entry, Anthony chose the ROSS system for his 10 stores for rostering, in-store time & attendance tracking, and payroll.
Each of the ROSS modules work together:
• Through MyROSS, each one of Anthony’s 80 front-line staff can log in and request changes to their availability for the coming days, weeks and months;
• Using ROSS Rostering, store managers set up and cost the rosters against hour-by-hour historical sales demand from the POS, including approving or rejecting staff availability;
• In the Richmond store, employees’ time and attendance data is tracked via the ROSS O’Clock timeclock & fingerprint scanner, ensuring they are paid correctly (in other stores this is a manual process, Richmond is a pilot for ROSS O’clock);
• On pay day, Anthony simply pushes a button in ROSS Payroll and the time & attendance data is synced with MYOB and payroll for their 80 staff is processed within 15 minutes.
Outcomes: using the ROSS system, the business owner has reduced the time required to process pays from 2.5 hours - he now spends only 30 minutes on payroll for his 80 staff each week. Anthony eliminated the wasted time taken to manually total & check for accuracy the handwritten timesheets from each store and enter those hours into an accounting program. Now he simply checks each staff member’s clock-in and –out times against the roster for accuracy and then sends the data directly to MYOB once he’s confident that the numbers represent reality.
Anthony loves the training & support he’s received through the ROSS system. Zarloc’s training & support team is Australia-based and all have experience in retail environments, making them perfect to provide the free training & support that come with the free 1 month trial of the ROSS system.
In addition, the ROSS system gives his staff another communication channel with their managers; with MyROSS staff can request availability changes – very useful for uni students advising their availability during the semester.
Roster with ROSS
Roster with Ross is a web-based employee scheduling and rostering system ideal for front-line businesses, including restaurants, hotels and supermarkets. ROSS helps managers create cost-efficient rosters by matching staff shifts to sales demand hour-by-hour using an accurate cost projection. The easy to use interface presents sales data and calculates performance measures in a way that guides the manager to optimise the roster and make critical business decisions, even when they have no business training. ROSS will SMS and email each week's roster to staff. Once the week is finished, ROSS exports time and attendance data to accounting packages. The ROSS System was developed by Roster with ROSS Pty Ltd, a South Australian company and G'day USA Innovation Shoot-out San Francisco award winner.
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