Wednesday, April 17th, 2013 - Roy Morgan Research

When it comes to café culture, New Zealand woke up and smelt the coffee before Australia. Five years ago, more Kiwis were visiting cafés than their trans-Tasman neighbours. But the gap has since closed.  

When it comes to café culture, New Zealand woke up and smelt the coffee before Australia. Five years ago, 57% of New Zealanders reported visiting a café for a tea or coffee in an average three-month period, compared to 53% of their trans-Tasman neighbours. But as the latest results from Roy Morgan Research show, the gap has since closed.

In the year to December 2012, 56% of New Zealanders and 56% of Australians visited a café for a coffee or tea. While more Australians are visiting cafes more often, New Zealanders’ café visitation habits have remained relatively stable, with the exception of a slight growth in 2012.

Interestingly, Aussies aged under-25 and over 65 showed the most growth in café visitation, whereas New Zealanders over 50 were the only group to show even a slight increase: from 59% in 2008 to 60% in 2012.

Women lead the trend in both countries. In the year to December 2012, 63% of Kiwi women and 50% of Kiwi men reported visiting a café for coffee or tea in an average three-month period; while 60% of Australian women and 52% of men did the same.

Source:Roy Morgan Single Source, January 2008–December 2012, Australia n=19,640, New Zealand n=11,682

Pip Elliott, General Manager, Roy Morgan Research NZ, says:

“Café culture is enjoyed on both sides of the Tasman, although Australians were slower to embrace it with quite the same zeal as New Zealanders.

“Over the last five years, however, café visitation in Australia has increased to match New Zealand. Growth across all age groups indicates that this may be a continuing trend, whereas the market in New Zealand seems to have plateaued.

“Now is the time for Kiwi café operators to up the ante and try to buck this trend — recognising which customers have the most potential for growth and targeting them with appropriate marketing.”

Contact Profile

Roy Morgan Research

Roy Morgan Research is the largest independent Australian research company, with offices in each state of Australia, as well as in New Zealand, the United States and the United Kingdom. A full service research organisation specialising in omnibus and syndicated data, Roy Morgan Research has over 70 years’ experience in collecting objective, independent information on consumers.

In Australia, Roy Morgan Research is considered to be the authoritative source of information on financial behaviour, readership, voting intentions and consumer confidence. Roy Morgan Research is a specialist in recontact customised surveys which provide invaluable and effective qualitative and quantitative information regarding customers and target markets.
Alex Dalidakis
P: +61 3 9224 5209


caffeinate, café culture



More Formats