Aussie Home Loans has dominated the 2013 Mortgage and Finance Association of Australia (MFAA) National Excellence Awards, held in Melbourne on Friday night (March 1) at the Crown Palladium in Melbourne.
Aussie won the industry’s top award, The MFAA Award of Distinction, and also the Retail Aggregator/Originator of the Year Award at the awards night, attended by more than 500 industry leaders.
MFAA Chief Executive Officer Phil Naylor said, “Since its establishment in 1992, Aussie Home Loans has been a pioneer and I congratulate them on winning two awards.
“As with the other winners, Aussie displays a high degree of professionalism, commitment to service, integrity, ethical conduct and innovation, and sets a benchmark for our industry”, he added.
Aussie has achieved record results over the last year, lifting its national settlements by 14 per cent during the half year to the end of December 2012.
Executive director of Aussie, James Symond was honoured to accept the award on behalf of the Aussie team and said “We are proud to be recognised through these prestigious awards. Aussie’s recent success is due to our focus on a few key areas, including quality broker recruitment, strong leadership and mentoring, our retail expansion and productivity improvements, under the umbrella of innovative marketing and strength of the Aussie brand.
“We have focussed heavily on increasing our distribution capabilities, opening numerous new stores over the last year. The overall national growth figures indicate consumers’ eagerness to move away from direct dealings with the major lenders and to embrace our philosophy that it is smart to ask if there’s a better loan out there “, he added.
Aussie now has 145 Aussie stores across cities and major regional areas, with over 750 mortgage brokers visiting customers 24 hours a day, seven days a week.
“We are always looking for quality new brokers to join the Aussie team and share in our future success”, concluded Mr Symond.
Aussie was founded in 1992 by John Symond AM, who was widely credited with bringing competition to the Australian home lending industry. The company was unique in its approach to home loans, offering 24 hours a day service and loans far cheaper than those offered by banks. In 1994 Aussie introduced the securitisation of home loans, allowing it to offer loans upwards of 3% cheaper than its competitors. The company rapidly grew as consumers became aware of its products and the competition heated up as Aussie grew its market share. In 2008 CBA acquired a 33% share of Aussie. As at end September 2012, Aussie had a loans portfolio of almost $44.9 billion. In 2012 Aussie acquired Mortgage aggregator nMB, which brought its total portfolio value to more than $53bn.
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Tim AllertonP: (02) 9267 4511