As the largest international telecommunications carrier, one third of Skype users are leveraging the service to help run their business ore effectively. With a wide range of free or low cost tools, it’s not surprising that Australian small businesses see skype as an invaluable tool.
Here are 5 tips to help Australian small businesses get the most out of their skype account:
1. Save money on travel by presenting remotely using the skype Screen Sharing functionality.
During a video chat (http://www.skype.com/intl/en-us/features/allfeatures/video-call/), right click on the screen and click “Share Your Screen” (or “Share Screen” on a Mac).
2. Interviewing candidates or suppliers
This is a great way to access talent from across Australia, either for the initial vetting stages of a tender, or for an interview with a potential employee without having to invest in travel and accommodation. 80% of communication is via body language, which you just can’t see on a phone call. Setting up an Online video chat (http://www.skype.com/intl/en-us/features/allfeatures/video-call/) can enable you to read body language as though you were in a face to face meeting.
3. Fed up with large files filling your inbox? Send them free via skype.
It’s quick, it’s easy and there’s no limit on file size. To send files (http://www.skype.com/intl/en-us/features/allfeatures/send-files/) go to your account select the + button, next to the video call button and select send files. Simple!
4. Need approval on one final point from your boss to close a deal while you’re on the phone with a potential customer?
Use instant messenger (http://www.skype.com/intl/en-us/features/allfeatures/instant-messaging/). Shoot off a quick question to your boss for approval, no matter where they are in the country, and get a quick response without having to interrupt the call when you’re closing the deal.
5. Make it easier for your customers to contact you via your web site
Iincluding a “Skype Me“ button. It will give your customers an option to contact you free of charge (and you won’t have to share your skype user name!).
Skype is a software-based communications platform that offers high-quality, easy-to-use tools for both consumers and businesses to communicate and collaborate globally through voice, video and text conversations. Founded in 2003 and based in Luxembourg, our mission is to be the communications platform of choice around the world. We enable users with virtually any Internet-connected device to communicate with each other by voice, video and instant message for free, or make low cost voice calls to fixed or mobile numbers virtually anywhere in the world. We had 124 million average monthly connected users for the three months ended June 30, 2010 and our users placed 95 billion calling minutes over Skype in the first half of 2010, approximately 40% of which were video. Skype can be downloaded onto computers, mobile phones and other connected devices for free at www.skype.com. Access to a broadband Internet connection is required. Skype is not a replacement for traditional telephone service and cannot be used for emergency calling. Skype Connect is meant to complement existing traditional telephone services used with a corporate PBX, not as a stand-alone solution. Skype Connect users need to ensure all calls to emergency services are terminated through traditional telephone services. Skype, associated trademarks and logos and the “S” symbol are trademarks of Skype Limited.