Wednesday, April 4th, 2012 - Roy Morgan Research
Sheraton has secured top spot in the Roy Morgan Customer Satisfaction ratings for February with 90% customer satisfaction, leading Sofitel, Crowne Plaza, Marriott and Hilton.
All of the top five Hotels in Customer Satisfaction are closely placed and even small changes in future satisfaction ratings will lead to movement in this category. Sheraton is currently top placed. Further details.

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The latest detailed Roy Morgan Hotel and Resort Customer Satisfaction Report provides information on patronage levels and customer satisfaction with last stay. A comparison between chains is made for premium, mid-level and basic categories.

The latest detailed Roy Morgan Travel and Tourism Profiles and Reports include holiday intention, travel agents, satisfaction, booking methods, accommodation, air travel, hire cars, gambling and transport.
For the satisfaction scores of various hotels, plus other brands from a range of industries, visit the Roy Morgan Customer Satisfaction Awards website:

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best Australian hotels, Sheraton, Sofitel, Crowne Plaza, Marriott, Hilton



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