Thursday, September 24th, 2009 - Skeda
The judging process for the 2009 Australian Achiever Awards for NSW's Computer Systems, Software & Internet Services category was completed on 26th August 2009.

Skeda Pty Ltd scored a highly recommended 93.01%.

Now into its twelfth year, the Australian Achiever Awards are an independant, unbiased award system based on assessment ratings from a businesses' own customers - an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely:
Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.

Some of the comments Australian Achiever received from Skeda clients are:

"It is a very technical field so when we needed someone to take on our brief, Skeda met all our requirements. They were able to explain everything to us in an easy language and everything they said they would do they did without pushing us into anything that we didn't need. After the original implementation of our systems they have been excellent with the support they have offered us and are always very contactable and responsive to any issues we may have. They are extremely professional, very knowledgeable with excellent customer service skills."

"We find Skeda a very dependable company and they deliver on what they promise. Their customer service is excellent and they are very helpful in terms of the right equipment and decisions on software that we need. Their technical skills are very good, they are very knowledgeable and they communicate very well in language that we understand. We are very happy with our association with them and will continue to use them into the future."

"The people at Skeda are very friendly and professional. They have very good knowledge and can explain things in layman's terms. They take the time to explain the things that you need to know but don't think to ask about. I find them easy to deal with and their customer service is excellent."

ENDS: For verification of this report, please call Geoff Harwood, Director, Australian Achiever, 1800 638 318.

Contact Profile

Skeda


Skeda provides superior ICT consulting services across multiple platforms including Linux and Microsoft. Based in Sydney Australia our clients utilise our skills in various project and on-going operational support.

Focussing on clients with the common situation of having a mixed spread of requirements including operational support, asset management and compliance services, infrastructure planning and provisioning.

Skeda brings a fresh and innovative approach to consulting services, including our very popular BuckIT system.

Our mission is to exceed the expectations of every client and our current clients agree that we continue to provide very high levels of satisfaction.
Karina Santolin
P: +61 2 9685 7300
M: 0408446086
W: www.skeda.com.au

Keywords

Skeda has been highly commended in the Australian Achiever Awards 2009.

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