This week Melbourne based contact centre LinkQ went into receivership and services to existing LinkQ customers were turned off. National outsource contact centre provider Contact 1-2-1 has immediately responded to the crisis, offering services to those affected.
Headquartered in Adelaide, Contact 1-2-1 has offices in Melbourne, Sydney, and Gold Coast.
Contact 1-2-1 Managing Director Martin Bill says: "Having a large contact centre provider removed from the market so suddenly provides affected customers with a need for an immediate replacement solution. Contact 1-2-1 is an Australian based, award winning multi-media contact centre, which is able to assist affected LinkQ customers with market leading, flexible, affordable solutions.”
Contact 1-2-1 General Manager of Operations Wayne Boden further offered Contact 1-2-1's commitment. "We have already begun speaking with some affected customers, and have the resources to get their services back up and running as soon as possible. With the people, training and technology within our call centres, Contact 1-2-1 is well placed to help affected LinkQ customers.”
To those customers affected and requiring assistance, call Contact 1-2-1 on 1300 725 080 or email info@Contact121.com.au
Contact 1-2-1 Pty Ltd
p: 1300 725 080 | f: +61 8 8410 6002 | e: info@Contact121.com.au
Head Office: 42 Nelson Street, Stepney SA 5069
Adelaide | Gold Coast | Melbourne | Sydney